Introduction
At Axolotl Apps ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications.
Our Commitment: We believe in transparency and giving you control over your data. We collect only what's necessary to provide our services and never sell your personal information to third parties.
Information We Collect
Information You Provide
- Account Information: When you create an account using Apple Sign In, we receive your name (if you choose to share it) and a unique identifier. We do not receive your Apple ID email unless you choose to share it.
- Photos: When you upload photos of your pet for personality analysis, these images are processed to generate results.
- User-Generated Content: Any content you create within the app, such as saved personality profiles or shared cards.
Information Collected Automatically
- Device Information: Device type, operating system version, and unique device identifiers.
- Usage Data: Information about how you interact with our apps, including features used and time spent.
- Crash Reports: Technical information about app crashes to help us improve stability.
How We Use Your Information
We use the information we collect to:
- Provide and maintain our app services
- Process your pet photos to generate personality results
- Save your generated profiles and history
- Improve and optimize our apps
- Respond to your requests and support inquiries
- Send important updates about our services (with your consent)
Photo Processing
When you upload a photo for personality analysis:
- Photos are processed to generate your pet's personality profile
- We may temporarily store photos to complete the analysis
- You can delete your photos and generated content at any time
- We do not use your photos for advertising or share them with third parties
Data Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate our apps (e.g., cloud hosting, analytics)
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you explicitly choose to share content (e.g., sharing a personality card to social media)
Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit and at rest
- Secure authentication methods
- Regular security assessments
- Limited access to personal data
Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Delete your account and associated data through the app settings
- Portability: Request your data in a portable format
- Withdraw Consent: Withdraw consent for data processing at any time
Account Deletion
You can delete your account at any time through the app's profile settings. When you delete your account:
- Your profile information will be permanently deleted
- Your saved personality profiles and history will be removed
- Uploaded photos associated with your account will be deleted
- Some anonymized, aggregated data may be retained for analytics
Children's Privacy
Our apps are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Third-Party Services
Our apps may integrate with third-party services:
- Apple Sign In: Subject to Apple's privacy policy
- Analytics Services: To understand app usage patterns
These services have their own privacy policies, and we encourage you to review them.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or by email. Your continued use of our apps after such changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us through our contact page.